Good to know

 

The local visitor tax, a contribution to maintain the natural and cultural treasures of the region, of Euro 3,10 is added per person and day, except for children under 14. In addition, from april 2023 on, guests will be offered the Mobilcard, with which public transport in South Tyrol can be used free of charge. This mobility contribution is charged at 1.50 Euro per person per night.

Billing data:
Hotel Miramonti GmbH
St. Kathrein Straße 14
I-39010 Hafling

Partita Iva: 02733910216
Codice destinatario: T9K4ZHO

CIN: Miramonti Boutique Hotel IT021005A18KYEXVVI
CIN: The Apartment IT023086B4U4PDAL63
CIN: Villa Fluggi IT021051B4I32FVSMK

Bank Account:
Cassa Raiffeisen Merano 
IBAN: IT 17 D 08133 58590 000309127003 
BIC: RZSBIT21919    

Payment methods:
Cash, debit card (Maestro), credit cards(Visa, MasterCard, Amex)

To confirm your reservation we require a deposit of 40% of the total amount, which can be paid by bank transfer or online payment.

Unfortunately, it often happens that holidays have to be cancelled, arrive unexpectedly late or have to interrupt your holiday. For this reason, we recommend that you take out online travel insurance.

Should you decide not to take out our insurance, we would like to inform you that according to the Consumer Rights Directive of the European Union there is no right of cancellation for the booked stay. We therefore inform you of the following cancellation conditions:

1 month before arrival - free of charge. The 40% deposit will be refunded minus a handling fee of 40.00€.
29 days to 15 days prior to arrival - 40% cancellation fee
14 days to 3 days prior to arrival - 70% cancellation fee
2 days prior to arrival - 100% cancellation fee

In case of late arrival, early departure or no-show, 100% of the booked stay will be charged. Cancellation costs are calculated on the total price.

Your MM Room:

Check In: from 3.00 pm (for arrivals after 8pm, please inform us)

Check Out: until 11.00 am

ROCK SOLID UNDERTAKING. Why are the parking spaces so small? Did we already tell you that we welcome you on rock solid ground? During construction of the underground garage we knocked against the massive boundaries of the alpine nature and had to reduce our generous plans. Thus, a garage with exceptionally slim parking spaces was designed. Whoever would like to play it safe here: our exclusive Valet Parking Service is always at your disposal.

Your lovely dog is welcome at the MIRAMONTI with an additional charge.  We are happy to provide a dog bed and food bowls. We kindly ask you to bring your own food, as it is not included in the price.

On request, we can gladly prepare healthy dog food without additives for your pet. The kitchen can cook a portion of meat, vegetables, pasta or rice. We please you to notify it in advance (at least 48h before). The price will then be individually calculated.

All rooms are bookable with dogs except those in the OWNES HOUSE and ROOFTOP LOFT category. For breakfast, lunch or dinner we can set a table with a nice view in our Tea Room, for dinner you can enjoy the Stube as well, if you wish to come with your dog.

The MIRAMONTI is connected to the forest which is ideal for long walks. We would like to point out that dogs are not allowed in our entire spa area. Thank you for your understanding.

You drive an electric car? That's good! You can easily charge it at MIRAMONTI. There are 2 charger available for Tesla vehicles and 1 for Electric vehicles. Power: 11 KW. We invite you to do so and charge Euro 0,80 per KW.

Dear guests and friends, would you like to visit the MIRAMONTI? This is a great idea and fortunately you are not the only one thinking about it. You can call or send an email to fix a day for your visit. We try to satisfy your request very quickly. Hoping in your comprehension, we would like to inform you that, due to organizational reasons, we don’t accept spontaneous visits.

If there's something wrong at the restaurant, in your room or with some service that we provided you, please speak with us exactly how you would have done years ago when there was no internet. We will be very glad to solve your problem.

Help us to become the most sustainable boutique hotel in the region.

• You bring your slippers from home
• If you want your sheets changed for the day, please place the four-leaf clover on your bed
• If you do not want your towels changed each time please hang them up, if you want them washed lease put them in to the shower or on the floor
• Do without the evening turn-down service
• Separate the garbage in the hotel room/suite while using the right garbage can

We want to protect the privacy of all our guests. Therefore, drone recordings are strictly prohibited in the entire hotel area. We thank you for your understanding.